Frequently Asked Questions
Everything you need to know about your glow journey.
Are your products suitable for sensitive skin?
Yes, our formulations prioritize gentle, plant-based ingredients. However, we always recommend performing a patch test or consulting with a dermatologist before starting a new skincare regimen.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally arrive within 10-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, minus shipping costs, within 30 days of delivery.
Are your beauty products cruelty-free and vegan?
Absolutely. The Beauty Chef is committed to ethical sourcing. All of our products are 100% cruelty-free, and the majority of our range is certified vegan.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer subscription discounts?
Yes! By choosing our 'Subscribe & Glow' option, you can save 15% on every recurring order and ensure you never run out of your favorite beauty essentials.